Customer Support

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Email Support

support@geoseolab.com

4 hours response

Phone Support

+91-9876543210

Business hours only

Business Hours

Monday - Friday, 9:00 AM - 6:00 PM IST

IST Timezone

Emergency Support

For critical issues affecting your business, email support@geoseolab.com for priority assistance.

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Frequently Asked Questions

Find quick answers to common questions

How do I get started with GEO SEO Lab?

Getting started is easy! Simply sign up for a free account, verify your email, and you can immediately run your first SEO audit. Our onboarding wizard will guide you through the process step by step.

How do I run my first SEO audit?

Click on "Run SEO Audit" from your dashboard, enter your website URL, select your target keywords, and choose your analysis preferences. The audit will start immediately and you can track progress in real-time.

How do I track keyword rankings?

Go to the "Rank Tracking" section in your dashboard, add the keywords you want to track, select your target location, and set up automatic monitoring. You'll receive regular updates on your ranking positions.

How do I export my reports?

Navigate to any completed report and click the "Export" button. You can choose from multiple formats including PDF, Excel, or CSV. Reports are generated instantly and ready for download.

How do I upgrade my plan?

Go to your account settings and click on "Billing & Plans". Select your desired plan and follow the payment process. Your new features will be available once payment is confirmed.

How do I cancel my subscription?

To cancel your subscription, please send an email to support@geoseolab.com. You will retain access to paid features until the end of your current billing period.

What payment methods do you accept?

We accept UPI and bank transfer for subscriptions in India. Payments are verified securely; card and other methods may be added over time—see Billing & Plans or contact support for enterprise options.

How do I reset my password?

Click "Forgot Password" on the login page, enter your email address, and check your inbox for reset instructions. The reset link will be valid for 24 hours for security purposes.

How do I invite team members?

In your dashboard, go to "Team Management" and click "Invite Member". Enter their email address and assign their role (Admin, Editor, or Viewer). They'll receive an invitation email with setup instructions.

How do I contact billing support?

For billing-related questions, email us at support@geoseolab.com or use the contact form below with "Billing" as the subject. Our billing team responds within 2 hours during business hours.